United States Help Desk Academy
THE TECH QUEEN
Workforce Command Center™

One Workforce.
Three Organizations.
Total Accountability.

Centralized project, task, and time-tracking command center for THE TECH QUEEN, USHDA, TQETI, and NVHD — with supervisor oversight, approvals, and reporting.

4 organizations
Projects & tasks
Live time tracking
Reports & audit
Secure accounts powered by Cloud. Supervisors create all agent accounts.

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Access your workforce command center.

Don't have an account? Contact your supervisor to request access.